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📋Evora Event — Terms & Conditions

Effective Date: April 1, 2025 Last Updated: March 2026

Welcome to Evora Event. By visiting our website or engaging our wedding planning services, you agree to the following terms. We've kept this as straightforward and human as possible — because weddings should be joyful, not buried in legal jargon.

1. About Our Services

Evora Event is a professional destination wedding planning company based in Bhugaon, Pune, Maharashtra. We offer end-to-end wedding planning, venue sourcing, vendor coordination and event management services across India and select international destinations including Dubai.

Our services are customized for every couple — meaning timelines, deliverables and pricing are agreed upon individually before any work begins.

2. Booking & Confirmation

    • Engagements begin only after a formal written agreement or booking confirmation is shared between both parties
    • A non-refundable booking amount is required to reserve your date and begin planning — the exact amount will be specified in your proposal
    • Verbal commitments or WhatsApp conversations alone do not constitute a confirmed booking
    • Availability is on a first-confirmed, first-served basis — we recommend early booking especially for peak wedding season (October to February)

3. Payment Terms

  • Payments are to be made as per the milestone schedule outlined in your individual service agreement
  • We accept bank transfers, UPI and other mutually agreed payment methods
  • All prices are quoted in Indian Rupees (INR) unless specifically agreed otherwise for international weddings
  • GST and applicable government taxes will be added as per current Indian tax regulations
  • Delayed payments may affect service timelines — we’ll always communicate proactively if this happens

4. Cancellation & Refund Policy

We understand that sometimes plans change. Here’s how we handle cancellations:

  • Booking amount — non-refundable under all circumstances, as it covers initial planning and date blocking
  • Cancellation 90+ days before event — 50% refund of amounts paid beyond booking fee
  • Cancellation 30–90 days before event — 25% refund of amounts paid beyond booking fee
  • Cancellation within 30 days — no refund applicable, as vendor commitments will already be in place
  • Postponements — considered on a case-by-case basis with no guarantee of same pricing or vendor availability

We strongly recommend purchasing wedding insurance for high-value events.

5. Our Responsibilities

  • Evora Event will:
    Assign a dedicated planning team to your event
  • Source and coordinate with trusted vendors across your chosen destination
  • Maintain transparent communication throughout the planning process
  • Deliver services as described in your signed agreement

We do not guarantee specific outcomes that depend on third-party vendors, weather conditions, government regulations or force majeure events beyond our control.

6. Vendor & Third-Party Services

  • Evora Event works with a network of independent vendors — venues, decorators, caterers, photographers, etc.
  • While we carefully vet all our vendor partners, we cannot be held liable for individual vendor performance failures
  • Any direct contracts you sign with vendors are between you and that vendor
  • We will always advocate on your behalf in case of vendor disputes

7. Client Responsibilities

To help us deliver our best work, we ask that you:

  • Provide accurate information about guest count, budget and preferences upfront
  • Make payments on time as per agreed schedule
  • Communicate changes or updates promptly
  • Treat our planning team and vendor partners with professionalism and respect

Delays or inaccurate information from the client side may impact event delivery — we’ll always flag this transparently.

8. Intellectual Property

All content on the Evora Event website — including images, text, branding, logos and design — is our intellectual property or used with appropriate permissions. You may not copy, reproduce or use our content without written permission.

9. Limitation of Liability

To the maximum extent permitted under Indian law, Evora Event’s total liability in any dispute shall not exceed the total amount paid by the client for the specific service in question. We are not liable for indirect losses, emotional distress claims or consequential damages.

10. Governing Law & Disputes

These terms are governed by the laws of India. Any disputes will first be attempted to be resolved through mutual discussion. If unresolved, disputes will be subject to the jurisdiction of courts in Pune, Maharashtra.

11. Changes to These Terms

We may update these terms from time to time as our business evolves. The latest version will always be available on our website. Continued use of our services after any update constitutes your acceptance.

Contact Us About Terms

If you have any questions about how we handle your data, we’re always happy to talk:
📧 sales@evoraweddingplanners.com
📞 +91 77093 30986
📍 Karvenagar, Pune, Maharashtra 411052